Patient Billing Information

  • Our staff is trained to follow State and Federal billing guidelines when billing Medicare, Medicaid, and Insurance claims.
  • The staff at Patient Financial Services bills primary, secondary, and third party claims.
  • Follow up to claims billing is done on a regular basis for all claims.
  • Sometimes it does take the involvement of the Patient or the Guarantor to get a claim paid. Unless the Insurance Company notifies us, we try to resolve payment within 90 days.
  • At the end of 90 days, depending on the reason for non-payment the account balance can or will be turned over to the patient/guarantor for responsibility of payment.
  • Eastern Oklahoma Medical Center takes only Oklahoma Medicaid. We are not contracted with out of state Medicaid programs.
  • We are not responsible for billing for the Doctor that treats patients in the Emergency Department at EOMC.
  • We are not responsible for billing for the Radiologist that reads any x-ray that is received during treatment at EOMC.

The Uninsured Patient

The Patient Financial Manager and the Patient Financial Counselor determine patients financial needs on a by case basis.

Financial Counselors are available to help you with Medicaid applications.

The Hospital has a Financial Assistance Application Program that utilizes Federal Poverty Guidelines to determine Indigent Care for non-elective procedures and emergent diagnostic tests. You must attach the following to all Applications:
  1. Copy of previous year’s tax return
  2. Copy of previous year’s W-2
  3. Copy of your last three (3) consecutive Payroll Stubs
  4. You will also need proof that you have filed for Medicaid, with a verification of denial
A Financial Counselor visits all Inpatient and Self Pay patients to assist them in their financial needs.

Financial Counselors are responsible for collecting deposits and making payment arrangements on patient’s accounts.

Patient Financial Services

Patient Financial Services will handle all patient billing questions or concerns. Staff members are ready to answer your questions and will work with you to ensure you have full access to our services.

Patient Account Representatives hours:
Mon - Fri, 7 AM – 4:30 PM
(918) 635-3476

Billing FAQ

Find answers to many common questions by viewing our Billing Frequently Asked Questions

Billing Inquiry

Have a Question?


If you have any questions or comments for our patient financial services department, Please submit your billing inquiry.


TeleStroke Certified

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TeleMedicine is one of the fastest-growing technologies of the new millennium. EOMC is proud to provide TeleStroke services, changing patients’ lives for the better. 
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Visitor Information

Visitor Policy

EOMC encourages appropriate participation of the patient’s designated family inaccordance with the patient or guardian’s wishes, patient safety considerationsand the medical condition of the patient.

Visitors will be educated regarding any special guidelines associated with visiting individual patients.

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