EOMC - Eastern Oklahoma Medical Center

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Eastern Oklahoma Medical Center
105 Wall Street
P.O. Box 1148
Poteau, OK 74953
(918) 647-8161

EMERGENCY [Top]

Ten bed unit

4 monitored Trauma/Cardiac Beds
Orthopedic Room
5 exam rooms

Staffed with Registered Nurses 24 hours/day
Every patient is triaged by a Registered Nurse
Emergency physicians on duty 24 hours/day
Full service lab and radiology services 24 hours/day

Includes Blood Bank and CT Scan

All nursing staff trained in Advanced Cardiac Life Support, Pediatric Advanced Life Support, and Trauma Nursing.
State of the Art Cardiac Monitoring System.
Resuscitation equipment for both adult and pediatric emergency.
Annual census of 16,000 patients.
Radio communications with all EMS providers in the area.
Patients are treated in order according to the severity of their injury or illness regardless of their order of arrival.
Common procedures performed in the ED.

Endotracheal Intubation
Chest Tube Placement
Central Venous IV Placement
Lumar Puncture
Thoracentesis
Electrocardiogram

SURGICAL SERVICES [Top]

How to prepare for surgery.

Eastern Oklahoma Medical Center offers inpatient and outpatient surgical services. Our outpatient surgical services allow the patient to go home the same day of surgery. Not only is this economical, but it allows the patient to recover in the comfort of their own home. Surgical services include major, minor, diagnostic, and Endoscopies (colonoscopy, gastroscopy, and bronchoscopy).

Our Surgical and Post Anesthesia Care Unit are modern surgical suites, which are staffed by nurses and certified nurse anesthetists, working under the supervision of our surgeons. Following surgery, patients are taken into the adjoining Post Anesthesia Care Unit for observations until their surgeon judges them well enough for release, based on guidelines provided by the American Society of Anesthesia.

Our outpatient department is staffed with a registered nurse and is open from 6:30 a.m. till 3 p.m. Monday through Friday. Our surgery department is staffed with registered nurses, licensed practical nurses, and certified nurse anesthetist and is operational 6:30 a.m. till 5 p.m. Monday through Friday. Our surgery department is operational for emergency cases after hours and on weekends.

RADIOLOGY [Top]

LAB [Top]

HOME HEALTH [Top]

Eastern Oklahoma Home Health has an excellent reputation for quality patient care and patient satisfaction. Our goal is to ensure total patient care to clients in their home, based on individual care. Our staff is available 24 hours a day, 7 days a week (including holidays).

Certified under Medicare/Medicaid Programs
JCAHO accredited
Member of Oklahoma Association for Home Care
Eastern Oklahoma Home Health is a hospital based agency in LeFlore County

Shorter hospital stay and faster recovery can contribute to further cost savings.
Home Health Care costs significantly less than hospitalized care.
Patient will have more independence and recovery in the comfort of their home with loved ones.

Medicare/Medicaid
Private Insurance
Workers Compensation
Private Pay

*Cost of care is determined by the service provided*

Skilled Nurses (RN/LPN)
Physical Assessment
Wound Care and Dressing Changes
Ostomy Care
Nutritional Assistant
Foley Care
Medication
- Patient/Family Education
- Injection of Medications
- IV Therapy
Tube Feeding
Education
- Diabetes
- Pain Management
- Diet
- Medication
Maternal/Child Program
Certified Nurses Aide
Physical Therapy
Speech Therapy

Written Order from Physician
Referral by Discharge Planner or Social Service Representative
Call Eastern Oklahoma Home Health and request a home health evaluation

Eastern Oklahoma Home Health
Rhonda Armstrong, Home Health Administrator
105 Wall Street
P.O. Box 1148
Poteau, OK 74953
918-647-8233
1-800-828-6923

PHYSICAL THERAPY [Top]

WOMEN'S SERVICES [Top]

HUMAN RESOURCES [Top]

Primary Benefits

Health Plan Full-time and Part-Time benefit eligible employees are offered comprehensive medical coverage through Blue Cross Blue Shield Blue Preferred Plan.

Group Life Insurance

Full-time employees benefit eligible employees are automatically provided with Term Life with Accidental and Dismemberment Insurance.

Dental Plan

Full-time benefit eligible employees are offered Dental coverage under the Health Plan though Blue Cross Blue Shield
Portable Term Life Insurance

Full-time and Part-time employees are offered voluntary Permanent Term Life Insurance plans for them and spouses.
Paid Time Off (PTO) Full-time and Part-time benefit eligible employees accrue PTO per pay period based on length of service.
Major Medical (Sick Pay) Full-time benefit eligible employees accrue Major Medical per pay period.
Leaves of Absence The benefits available to employees within policy guidelines are the following:

FMLA
Leave of Absence
Medical Leave of Absence (not covered under FMLA)
Bereavement
Military Leave
Jury Duty

Tax Sheltered Annuity Plan Full-time and Part-time benefit eligible employees are eligible for employers match contribution after 2 years of employment. Contributions start at 2% up to 8% based on length of service.
Flexible Spending Accounts This program allows all employees to pay certain un-reimbursed medical and dependent care expenses with pre-tax dollars.
Additional Benefits

Cancer policy (no employer contribution)
Credit Union
Pre-Paid Legal and Identity Shield (no employer contribution)
40% off Cafeteria meals
30% off in-house hospitalization and clinic (after 90 days)
10% off select merchandise at Gift Shop
Free coffee and tea to all employees
Direct Deposit
Employee Health Nurse (available to all employees during the week for Health and safety issues)
In-service Training to all eligible for job-related training provided at no cost to the employee.
Tuition Re-imbursement with Administrative approval
Workers Compensation is provided for employees with a work related injury or illness.

RN's Represent 50% of Nursing Staff

Eastern Oklahoma Medical Center has a strong commitment toward optimum patient care with more registered nurses on staff. While others are downsizing hospital staff and replacing certified personnel with less costly, non-certified employees, Eastern Oklahoma Medical Center nursing staff is 50% registered nurses, the highest licensure available. The nursing staff, as a whole, makes up almost 44% of the hospital’s total employee base.

Training Not Offered At Other Facilities

Why spend your day traveling or spending the night away from home for AHA or ENA training. Eastern Oklahoma Medical Center in addition to CPR we offer ACLS, PALS, NRP, and TNCC every quarter.

Our nurses undergo annual competency training, on-going in-services, along with AHA and ENA classes to improve their skills and knowledge.

Oklahoma Foundation for Medical Quality partnered with Oklahoma Foundation for Medical Quality, EOMC has committed to participate in improvement of patient care, through process to improve patient outcomes. In our participation, we were of one the few hospitals in Oklahoma to win the Quality award in 2002 and 2004.

ORTHOPEDICS [Top]

Pharmacy [Top]

Our pharmacy is able to meet all compliance issues from state and national regulatory organizations such as JCAHO. It is crucial to meet and even exceed the ever-changing needs of the pharmaceutical industry. We work with physicians and nursing to provide the best quality service to our patients. Our pharmacy staff works to improve patient care daily through kinetic dosing adjustments, medication use evaluations, culture and sensitivity review for appropriate antibiotic therapy choices and order classifications with clinical staff. Our goal is to provide the best quality care at the best possible price for our patients.

We have 4 pharmacists on our staff with over 39 years combined hospital experience.

Director of Pharmacy................................Jason Carter Pharm D
Full-time Staff Pharmacist.............................Jane Reeves D. Ph
Part-Time Staff Pharmacist.............................Eric Adams D. Ph
Part-Time Staff Pharmacist.........................Kris Hunley Pharm D

We have 3 certified pharmacy technicians on our staff.

Purchasing Technician...............................Tara Riggins
Part-Time Pharmacy Technician..................Randi Jo Hall
Pharmacy Technician................................Brenda Clark

If you have any questions regarding our services, please feel free to contact us at 918-635-3164.

Cafeteria Hours [Top]

Monday through Friday:

6:30 to 10:00 a.m.

11:00 a.m. to 1:30 p.m.
front line
salad bar and grill (grill closes at 1:15)

11:00 a.m. to 1:00 p.m.
Grill and salad bar

Lunch: 11:00 a.m. to 1:00 p.m.
Front line and salad bar

Daily Sandwich Specials

Philadelphia Cheese Steak Hoagie Comes with Philly beef, sauteed bell peppers and onions, swiss cheese on hoagie bun.
Chicken Hoagie Comes with Grilled chicken, sauteed bell peppers and onions, provolone cheese, on hoagie bun.
Monday
- Guacamole Patty Melt Hamburger patty, bacon, provolone cheese, guacamole on grilled sour dough bread.
Tuesday
- Grilled Reuben Served hot with corned beef (or Turkey), sauerkraut, Swiss cheese, Thousand Island dressing on rye
Wednesday
- Patty Melt Hamburger patty, Swiss cheese, grilled onions on rye bread.

Patient Financial Services [Top]

It is very important that you have your insurance identification cards with you when you are admitted to or are having testing at Eastern Oklahoma Medical Center. This enables us to provide proper billing, verify insurance benefits promptly and obtain pre-approval for HMO patients before receiving services.

You will be asked upon admission to pay any insurance co-payment or deductible not covered by your insurance. If you do not have insurance, you will be asked to pay for your services as they are rendered. We accept major credit cards, checks, and cash. As a courtesy to you, the hospital will bill your insurance company. If your insurance company requests additional information from you, please respond as soon as possible. A delay in returning the requested information will also delay payment to your account. If a Medicare beneficiary (non-HMO enrollee) is going to receive services that the facility believes to be non-covered items and/or services, an Advance Beneficiary Notice (ABN) will be given to the beneficiary in advance of furnishing these services. The approved ABN includes agreement to pay language as a matter of full disclosure to the beneficiary. A beneficiary who is properly notified and who receives a service that is subsequently denied payment for the reasons cited on the ABN can be held liable, whether or not the beneficiary agreed to make payment. The hospital will bill and appeal any denials from your insurance company as a courtesy to you.

Patient Financial Services (PFS) is open Monday through Friday from 7:00 a.m. to 5:00 p.m. to assist you with any questions regarding your bill. A financial counselor is available to assist you if necessary. The counselor can be reached at (918) 635-3353 and is available Monday through Friday from 8:30 a.m. to 5:00 p.m. Call PFS with any billing/insurance questions at (918) 635-3500 or e-mail alicemattox@eomchospital.com and we will be happy to assist you.

ADMITTING AND REGISTRATION [Top]

Information in this section is provided to make your visit as convenient and pleasant as possible. Please feel free to call our registration department between the hours of 8:00AM to 4:30 PM at 918-635-3333.

Arrangements for your admission and or outpatient testing have been made by you and your physician. Your physician has provided the hospital with the essential information about you and your medical history. However, at the time of admission, you or your designee may be asked to provide additional information in order to complete your medical history and financial arrangements. All information provided is preserved as part of your medical record and is treated in strict confidence.

Please be prepared to pay for any deductibles and/or co-pays that are required by your insurance carrier. WARMC will routinely require pre-authorization or other financial arrangements prior to performing any non-emergent tests or surgeries. Our representative will follow up with your insurance company to ensure that a pre-authorization is obtained, but we urge you to make sure that your insurance company is informed about the tests or surgery you are planning before your arrive at the hospital (except of course in an emergency).

If you do not have insurance, you will be asked to pay for your scheduled service before it is rendered. A financial counselor is available to assist you with questions. When you arrive at the hospital we ask that you bring only necessary items such as:

Physician’s written order(s)
Insurance card(s) and personal identification card
Living will and/or durable power of attorney; one can be provided for you days in advance of your stay if you wish
Sleepwear and personal hygiene items of your choice

It is important if you wear eyeglasses, dentures, hearing aids, contact lenses, etc. that you bring a carrying case or protective container for these items. The hospital cannot be responsible for lost or misplaced items. In addition, please do not bring items of value such as jewelry, money, etc. The hospital cannot be responsible for items left in the room. WARMC does have a safe where items can be safeguarded if absolutely necessary. Bringing medications from home is also highly discouraged. Your physician will prescribe any medications you may need during your hospital stay.

The Admitting Department is here to serve you 24 hours a day, 7 days a week. For patient convenience, for any scheduled procedures you will be pre-admitted A member of the staff will contact you with the details of this process. The pre-admit department can be reached at 918-635-3333 with any questions.

Health Information Management [Top]

Rona Stacy, RHIT, Manager Phone: 918-635-3392
Fax: 918-635-3394

Department of Health Information Management is responsible for the completion and filing of the patient's health care records, completion and filing of newborn birth certificates, and releasing to the requesting parties copies of the health care information authorized by patients.

OBTAINING COPY OF STATE BIRTH CERTIFICATE

Located on the web site is the application form(APPLICATION FOR SEARCH AND CERTIFIED COPY OF BIRTH CERTIFICATE). If you wish to apply for an Oklahoma Birth Certificate please print out the application and follow the instructions for completion of the form. Be sure to include a copy of valid legal identification to receive a copy of the requested birth certificate.

FIVE THINGS YOU SHOULD KNOW ABOUT YOUR PERSONAL HEALTH INFORMATION

Your personal health information is a valuable resource to you, your family, and the doctor, nurses, and other healthcare professionals who provide your treatment and care.

Located on the web site is an Authorization for Use or Disclosure of Protected Health Information. If you would like a copy of Protected Health Information sent to a healthcare provider, download the form, complete the form, and fax to the department of Health Information Management with contact phone number.

Each of your healthcare providers compiles a separate medical record on you. This means your compete history probably cannot be found in any one place. By keeping your own personal health record (PHR), you can provide your doctors with valuable health information that can improve the quality of care you receive. A PHR can help reduce or eliminate duplicate tests and allow you to receive faster, safer treatments and care in an emergency.
Federal Laws are in place to protect your privacy and give you access rights to your health information. Under the Health Insurance Portability and Accountability Act (HIPPA), you can view, request changes to, and obtain copies of health information collected and kept about you for an application charge as prescribed by State Law.
Your information can only be seen by those who need it in order to provide your treatment, to facilitate payment for healthcare services, and to make sure quality care is being received. Your information may also be used for research and as a legal document in cares where evidence of care is needed. Anyone else who wants to use it for any other purpose needs your permission first.
The healthcare industry and the federal government are working to improve healthcare through use of information technology. This is done through the use of electronic health records (EHRs) and a secure system that would allow EHRs to be shared across healthcare systems and providers to allow you greater access to your health records in paper format.
At healthcare organizations across the nation, health information management professionals are working to maintain your health records. These professionals are responsible for ensuring your health record is accurate, complete, confidential, and available when you , your doctor, and other healthcare professionals need access to the information.

ECC Training Center [Top]

Pediatric Advanced Life Support Course
The goal of the Pediatric Advanced Life Support Course is to provide the learner with:

Information needed to recognize infants and children at risk for cardiopulmonary arrest;
Information and strategies needed to prevent cardiopulmonary arrest in infants and children;
The cognitive and psychomotor skills needed to resuscitate and stabilize infants and children in respiratory failure, shock, or cardiopulmonary arrest.

BLS Healthcare Provider Course
The BLS Healthcare Provider Course teaches CPR skills for helping victims of all ages (including doing ventilation with a barrier device, a bag-mask device, and oxygen); use of an automated external defibrillator (AED); and relief of foreign-body airway obstruction (FBAO); It's intended for participants who provide health care to patients in a variety of setting, including in-hospital and out-of-hospital. For certified or non-certified, licensed or non-licensed healthcare professionals.
ACLS Provider Course
The ACLS Provider Course provides the knowledge and skills needed to evaluate and manage the first 10 minutes of an adult ventricular fibrillation/ventricular tachycardia (VF/VT) arrest. Providers are expected to learn to manage 10 core ACLS cases: a respiratory emergency, four types of cardiac arrest (simple VF/VT, complex VF/VT, PEA and asystole), four types of pre arrest emergencies (bradychardia, stable tachycardia, unstable tachycardia and acute coronary syndromes) and stroke.
Trauma Nursing Core Course (TNCC)
TNCC provides the learner with core-level trauma knowledge and psychomotor skill experience in an interactive format. Content iincludes:

Initial assessment
Respiratory distress and failure
Children with special health needs

NPR Course
The course has been designed to teach an evidence-based approach to resuscitation of the newborn. The causes, prevention, and management of mild to severe neonatal asphyxia are carefully explained so that heath professionals may develope optimal knowledge and skill in resuscitation.
CPR for Family and Friends
The CPR for Family and Friends awareness program teaches rescuers skills in CPR and relief of foreign-body airway obstruction. It covers AHA chain of survival and signs of heart attack, cardiac arrest, stroke and choking in adults, infants, and children.
Heartsaver CPR in Schools
The guide provides a framework to help school systems or individual schools implement the Heartsaver CPR in School programs.
Heartsaver CPR
The Heartsaver CPR Course is modular and teaches lay rescuers how to recognize and treat life-threatening emergencies, including cardiac arrest and choking for adult, child, and infant victims.
The Heartsaver AED Course
The Heartsaver AED Course teaches the basic techniques of adult CPR and how to use an AED. Students also learn about using barrier devices in CPR and giving first aid for choking.
The Heartsaver First Aid Course
This course provides the skills to effectively assess and maintain life from critical minutes immediately following an emergency until the arrival of emergency medial services personnel.
ECC Staff

Bob Carter, R. N./ER Manager, 12 years
Matt Duke, R. N., 12 years
Debbie Janway, R. N., 25+ years
Sara Taylor, R. N., 8 years
Burt Burgess, EMT-P, 20 years
Trish Hill, R. N., 10 years

Registration and Fees
PALS Provider	$150
ACLS Provider	$150
TNCC Provider	$250
BLS Heath care Provider	$35
CPR for Family and Friends	$35
Heartsaver CPR in Schools	$35
Heartsaver CPR	$35
Heartsaver AED	$35
Heartsaver First Aid	$35
* Books are included in the registration fee

For enrollment contact Julia Griffith at 918-635-3317.

For additional information, contact Matt Duke at 918-635-3322.

Course Packets and Books will be sent 30 days prior to course if payment has been received.

INTENSIVE CARE [Top]

Eight bed unit
All rooms equipped with state of the art cardiac monitoring system
All rooms are private rooms
Unit staffed 24 hours/day with trained ICU nurses

Chest Pain
Acute Myocardial Infarction
Congestive Heart Failure
Chronic Obstructive Pulmonary Disease
Post-surgical patients
Cardiac Arrhythmias
Diabetic emergencies
Trauma

Ventilator management
Full lab and radiology services 24 hours/day
Cardiac Monitor Techs stationed in the unit 24 hours/day observing patient monitors